Explore Our Transformational Resources

A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.

Understand the Elements of a Strong Corporate Culture In a recent study across four countries, Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it.

Artificial Intelligence refers to IT systems that sense, comprehend, learn, and act – and it’s changing the way we live and work. As organizations deploy AI it will have profound impact on jobs, employee engagement and corporate culture. Understanding what that impact will be and how to prepare people for success will be critical.

Emotions and engagement are deeply-interconnected. Every touchpoint of the employee experience can elicit emotions – some of which drive engagement and others that kill it.

Research shows that leaders have blind spots, and they can be costly to the organization. Sadly, most leaders believe that their vision in the world of business is 20/20, so it takes a little convincing to get them to see the error of their ways. This paper, supported by employee surveys, identifies the blind spots and offers effective solutions to address them.

71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.

Millennials are now the largest segment of the workforce and Generation Z is on its way. How do we engage these younger workers? The data covered in this paper provides strategies for inspiring relationships across generational divides to create a culture that works together.

The transition from employee to a leader is one of the most challenging times in a career. Dale Carnegie’s learning guide provides areas for first-time managers to concentrate and build their leadership skills.

Over 50 million copies of Mr. Carnegie’s books such as How to Win Friends and Influence People and How to Stop Worrying and Start Living are sold, and over 8 million lives have been impacted by the Dale Carnegie training and Dale Carnegie's timeless values and principles. A plethora of golden tips will set you on the path toward unimagined success. Put these tips in to action to excel as a leader and become the best version of yourself.

Agility involves seeking out new information and embracing continuous change in a collaborative way – and it promises to become the new competitive advantage.

The reality of today’s world is that we must achieve great results within less time. The key is to optimize your time, both professionally and personally, in a manner that will yield the most ideal results. This brief guide is designed to help you prioritize tasks and work efficiently.

This guide gives you powerful insight into your own strengths and weaknesses as a communicator. It is designed to help you learn to disagree in an agreeable manner, assert yourself confidently and tactfully, and demonstrate an open and understanding attitude toward others. Think Mother Teresa!

This is a quick and easy plan for conducting a well-prepared, constructive, and positive performance review. It will show you the best ways to encourage, empower, and engage your employees with the performance appraisal. You’ll learn that by exhibiting the right attitude when discussing areas that need improvement, you can ignite workplace enthusiasm.

A recent Dale Carnegie Training Employee Engagement Study revealed that the immediate supervisor, and their behavior and attitude, drives employee engagement in the workplace. If managers want to maintain engaged workers, they need to provide feedback and constructive criticism in a positive way, without condescension or antagonism. In short, you get more flies with honey than you do with vinegar!

According to a Dale Carnegie Training Employee Engagement study, “Employees who feel their immediate manager displays strong leadership, positive standards and interest in them on a personal level are more engaged.” This ebook is designed to show you what makes each generation tick, so that you can effectively give them the personal attention that they need. Knowing how to communicate, coach, motivate and provide feedback for each generation is vital.

As long as there is business to be conducted, there will be objections to overcome. This ebook will guide you through the steps of overcoming objections by listening to concerns, questioning to understand, cushioning to acknowledge that you understand, responding, and finally evaluating whether or not the client is ready to move forward.

It might sound simple, but driving profitability and growth stems from customer service and satisfaction. Transforming a customer into a champion hinges on perfecting the details throughout the customer lifecycle. This guide offers practical customer service tips you can use immediately – and leave your competitors in the dust… every. single. time.

The ability to interact with people is even more important today with the pressures of our complex and fast-paced work environments. The book presents ideas for analyzing conflict situations and resolution methods that foster cooperation. Discover how to interpret individual reactions to conflict, enabling them to understand and better manage emotions and needs.